Divesh has over 30 years of experience in the international telecommunication market. In his current role at PCCW Global, Divesh leads several software development teams engaged in digital transformation of international data connectivity services. A certified SAFe Agile practitioner, he focuses on enhancing customer experience and reducing turnaround times by improving the efficiency of the sales team and automating existing manual business processes. Current initiatives include: (1) API development for inter-carrier sales process automation for trading of international connectivity services and (2) Blockchain based financial settlements within the Telecom vertical (3) A custom designed CPQ (Configure-Price-Quote) application called QuickQuote, This automation cuts down the turnaround time for quote responses to PCCW Global’s customers from several weeks to under a few minutes.
Divesh is Co-Chair of the Test & Certification committee at MEF; is an ONF certified SDN associate (OCSA); has a MEF-SDCP certification. He attained his MBA from University of Iowa, Tippie School of Management in May of 2006 and also holds an Engineering degree in Electronics & Communications from Manipal Institute of Technology.